About Motifworks

At Motifworks, we are AZURESMART. We are one of the fastest-growing cloud solutions providers, specializing in Cloud Adoption, Application Innovation, and Effective Data Strategies. Our passion is to empower you to accelerate your digital transformation initiatives using the Microsoft Azure cloud. We’re here to simplify your path to explore what’s possible.

Corporate Office

200 W Townsontown Blvd, Suite 300D, Towson, MD, 21204, US

Regional Offices

Philadelphia ¦ Detroit ¦ Dallas ¦ Florida ¦ Cincinnati ¦ Ohio

Development Office

101 Specialty Business Center, Balewadi Road, Pune- 411045, Maharashtra, India

Connect with us
info@motifworks.com +1 443-424-2340
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Leading provider of document legalization services chooses Legacy software modernization to enhance customer experience

Legacy Software Modernization: Transforming Document Legalization for an Enhanced Service Experience

Document legalization service provider chooses legacy software modernization

The client was looking for a trusted partner who could support them with legacy software modernization of their outdated .NET web application hosted on-premises. Their existing business process was spread across multiple systems and involved manual intervention. Motifworks designed and implemented a single unified system that enhanced their Quality of Service and Customer Experience.

Industry: Professional Services

Documents Authenticated: More than 500,000 documents

Location: Maryland, USA

Technology: C#,.NET, Web API,SQL Server

Business problem

A fragmented business process involving a lot of manual intervention and repetitive data entry. It resulted in manual errors, process delays, revenue leakage, and sub-optimal customer experience.

Legacy software modernization solves business problems

Legacy Software Modernization on Microsoft Azure by Motifworks

  • Provided more features, scalability, maintainability, and security
  • Improved end customer experience and generated new revenue opportunities
  • Improved Quality of Service and reduced revenue leakages and cost of customer service
  • Be universally accessible from anywhere
  • Following legacy software modernization, provided automated interaction with downstream systems, payment gateway and shipping companies
Motifworks offered Legacy software modernization

The end results

The Re-engineered platform is live in production with a modern customer portal with:

  • Wizard style order placement
  • Online quotation and payment
  • Self-service order tracking and modification
Results gained with Legacy software modernization

The backend processing portal with:

  • Intuitive user interface
  • Automated workflow with manual override
  • Automatic customer creation and order entry in accounting system
  • Integrated shipping label generation
  • Integrated barcode reader